Reference

What Governs Your Account on headbatt

These legal terms set out the rules that apply to your account, your use of our platform, and how we handle your personal data — all in the context of Philippines access where local law permits.

Philippines-eligible accountsGCash, Maya, InstaPay contextData handled under policyAccount rules apply on registration
headbatt What Governs Your Account on headbatt
CONTACT CHANNELS

Reach Us About Any Legal or Policy Matter

Questions about these terms, your account data, or a specific GCash or Maya transaction can be directed to our support team through the channels below. We aim to respond to policy-related queries within one business day. For account-specific issues, have your registered mobile number ready to speed up verification.

Team online

Live Chat

Open the chat icon from any page inside your account. Policy and account queries get a direct response from our support team during operating hours.

Email Support

Send detailed policy or data-request questions to our support address found in your account dashboard. Include your registered mobile number for faster matching.

Account Help Centre

The Help section inside your account covers common legal questions — account closure, data access requests, and payment dispute steps — before you need to contact us directly.

HOW WE HANDLE THIS

Data, Security and Account Integrity at headbatt

Your account data is stored with encryption at rest. We collect only what is needed to run your account — registration details, payment method identifiers like your GCash or Maya number, and transaction history. We do not sell your data to third parties, and we do not share it with advertisers. You can request a copy of the data we hold or ask us to delete your account at any time through live chat or email.

Cookie Use

We use session and preference cookies to keep your account logged in and remember your payment method selection. No advertising cookies are set without your explicit consent via the cookie banner.

Data Retention

Transaction records tied to GCash, Maya, and InstaPay deposits are retained for the period required under applicable regulations. Non-essential account data is deleted when you close your account.

Account Security

Login requires a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security settings page and contact support via live chat.

Requesting Changes

To update your registered details, correct inaccurate data, or submit a formal deletion request, contact us through live chat or email with your account mobile number for identity verification.

Frequently Asked Policy and Account Questions

Real questions we get about account rules, data rights, and what our legal terms actually mean for you as a Philippines-based account holder.

These terms apply to any person who registers and uses a headbatt account, including making deposits via GCash, Maya, or InstaPay, where access is permitted under local law.

Yes. Contact our support team through live chat or email, provide your registered mobile number, and we will compile your account and transaction data for you within a reasonable timeframe.

Payment records linked to GCash, Maya, and InstaPay transactions are retained for the period required by applicable regulations even after account closure. Other personal data is deleted on request.

Open a dispute through live chat or email with your transaction reference and registered mobile number. We review the account log and payment provider record before issuing a resolution.

We post updates directly on this page with a revised effective date. Continuing to use your account after that date means you accept the changes. Check this page if you receive an update notification.

Access depends on local law and your eligibility as an account holder. We do not accept registrations from regions where online gaming is prohibited. Verify your local rules before registering.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.