Reference

How headbatt Runs Your Account and What We Expect

These terms set out what you can do on headbatt, what we commit to, and how disputes get resolved — all written for the Philippines where access is permitted under local law.

Applies to Philippines-eligible accountsCovers GCash, Maya, InstaPay transactionsUpdates notified before they take effectAccount disputes handled directly with our team
headbatt How headbatt Runs Your Account and What We Expect
HOW WE HANDLE YOUR DATA

Account Security and Your Rights Under These Terms

We keep your account data secure and we are specific about what we hold, why we hold it, and how you can act on it. These four points cover the main areas your account touches under these terms.

Identity Verification We verify the name on your account against your GCash or Maya wallet owner details before processing any withdrawal. This step protects your funds and keeps the account yours.
Data Retention Transaction records — including InstaPay transfers and account wallet history — are retained as required by applicable local law. You can request a summary by contacting our support team.
Account Access Changes If you need to update your registered mobile number or linked e-wallet details, submit a request through live chat. We run an ownership check before any change is confirmed on the account.
Terms Dispute Path If you believe a term has been applied to your account incorrectly, raise it with our team first. We log every query, review the relevant transaction, and respond with a written outcome via email.
REACH OUR TEAM

Contact Us About Any Terms Question

If a clause is unclear or you have a question about how a specific rule applies to your account — a GCash withdrawal held for verification, a transaction you do not recognise, or a promo condition you want clarified — our support team handles all of it. Reach us through the channel that suits you and we will follow up on the same thread.

Live Chat Start a chat directly from any page on headbatt. A support agent picks up the thread and can pull your account details in the same session to resolve terms queries fast.
Email Support Send your terms-related question to our support address. Include your registered account email and a short description of the issue so the team can respond with the right clause reference.
Account Help Page The account help section covers common terms questions — withdrawal verification steps, GCash name-match requirements, and how term updates are communicated before they apply.

Common Questions About headbatt Terms and Conditions

These are the questions we hear most often about how these terms apply to real account situations — from payment verification to what happens when the terms change.

Yes. Whether you are playing Pusoy Dos, Fishing Arena Practice Room, or betting on a live PBA game, your account activity falls under these terms in full. Game-specific rules supplement but do not replace them.

Withdrawals to a GCash wallet where the registered owner name differs from your headbatt account name will be held until verification is completed. Contact live chat with your account details to resolve it.

No. We publish a notice at least seven days before any update takes effect. Continued use of your account after that date is your acceptance. We do not apply changes retroactively to completed transactions.

Contact our support team via live chat or email with your registered account email. We will pull your InstaPay, GCash, and Maya transaction records and send a summary to your registered address.

Raise it with our support team before going to your payment provider. We log the query, review the transaction in question, and give you a written response — most account-level disputes resolve at this stage.

Yes. Any bonus or promo credit carries its own conditions posted at the time of issue. Those conditions work alongside these terms, and where they conflict on a specific promo point, the promo conditions apply to that point only.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.