Reference

How headbatt Handles Your Personal Information

We keep this policy direct and plain — no legal fog, no surprises. When you open an account, deposit via GCash, Maya or InstaPay, or reach out for support, we collect only what we need to run your account and process your transactions securely.

Account data kept secureGCash, Maya, InstaPay transaction privacyNo third-party data salesYour rights, clearly statedContact us anytime
headbatt How headbatt Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or remove personal data we hold about you, reach out through any of the channels below. For account-specific requests — like updating the mobile number linked to your GCash or Maya wallet — live chat is the quickest path. Email is best for formal data requests that need a written response.

Live Chat Open the chat widget on any page. Identify yourself with your registered email and account number so we can verify your request quickly.
Email Support Send data access or deletion requests to our support address. We aim to acknowledge your email and give you a clear timeline for the response.
Account Settings Some personal details — like your display name or linked contact number — can be updated directly inside your account dashboard without contacting support.
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Security is not an afterthought here. SSL encryption covers every connection between your device and our servers, whether you are on mobile or desktop. Passwords are hashed before storage — we never see your raw password. For payment data tied to GCash, Maya and InstaPay, only the transaction reference and status are stored on our side; the e-wallet authentication happens entirely within those platforms' own secure environments.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences through your browser settings at any time.

Account Security

Login uses a one-time PIN sent to your registered mobile number. Unusual activity from a new device triggers an additional verification step before access is granted.

Data Retention

Active account data is retained while your account is open. After closure, records are kept only as long as applicable rules require, then securely deleted.

Requesting Changes

Submit a correction or erasure request through live chat or email. We will verify your identity first, then process the request within the timeline we confirm in our reply.

Common Questions About Your Privacy at headbatt

These are the questions we get most often about how personal data works on this platform. If your question is not covered here, live chat or email support can give you a direct answer tied to your specific account.

We collect your name, email address, mobile number, date of birth and account password. This is the minimum needed to create and verify your account securely.

No. When you pay via GCash, Maya or InstaPay, authentication happens inside those apps. We only record the transaction reference and amount to match it to your account.

Yes. Send a data access request through live chat or email. We will verify your identity, then provide a summary of the personal data we hold on your account.

Contact us via live chat or email with a deletion request. We will confirm your identity and advise which data can be removed immediately and which must be retained under applicable rules.

We share data only with payment processors like GCash, Maya and InstaPay to complete transactions. No personal data is sold. All processors are contractually bound to protect your information.

After account closure, we retain records only for as long as applicable local rules require. Once that period ends, your data is securely deleted from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.